Serendipity35

Technology is good. Technology is bad. Both are true. 

The highest tech has transformed the world. It has changed our culture, made information accessible to many more people, altered businesses, education, and the economy.

I came across the book, Terms of Disservice: How Silicon Valley is Destructive by Design, by Dipayan Ghosh recently. Ghosh was a Facebook public policy adviser who went into government work with President Obama's White House.

The book's title is a play on those terms of service that products offer and are often not even read by users. Though you can view this book as being negative on the effects of technology, it actually offers ideas for using technology in positive ways, such as to create a more open and accessible world. That was actually part of the original plan (or dream) for the Internet. The extra level of service he sees as lacking is consumer and civilian protections.   

Ghosh is a computer scientist turned policymaker so much of the focus in the book is on industry leaders and policymakers. Technology has done a lot of good but it has also exacerbated social and political divisions. This year we are hearing again about how technology in the form of social media and cyberterrorism has influenced elections. Civilians has wittingly and unwittingly given private information to American companies which was wittingly and unwittingly passed on to terrorist groups and foreign governments.

We have heard this on an almost daily basis, and yet it seems that nothing is being done to stop it.

In an interview with the LA Review of Books, Ghosh was asked about what a broader “digital social contract” would look like. He answered, in part:

"If we can agree that this business model is premised on uninhibited data collection, the development of opaque algorithms (to enable content curation and ad targeting), and the maintenance of platform dominance (through practices that diminish market competition, including raising barriers to entry for potential rivals), then three basic components of possible intervention stand out. First, for data collection and processing, all the power currently lies within corporate entities. For now, Google can collect whatever information it desires. It can do whatever it wants with this data. It can share this information basically with whomever.

Europe’s GDPR has begun to implement some better industry norms. But to truly resolve these problems, we’ll need to transfer more power away from private firms...

We also need more transparency. Basic awareness of how this whole sector works should not be treated as some contrived trade secret. Individual consumers should have the right to understand how these businesses work, and shouldn’t just get opted in by default through an incomprehensible terms-of-service contract. We likewise need much better transparency on how platform algorithms and data-processing schemes themselves work.

And finally, we need to improve market competition. We need data-portability arrangements, interoperability agreements — and most importantly, a serious regulatory regime to contend realistically with monopolistic concentration."

One of the takeaways from this book is that these institutions are destructive by design. It reminds me of the late revelations about the American tobacco industry that they knew their products were addictive and caused health problems and designed the products to increase that addiction while they ignored and even covered up the health concerns. Can the same be said of technology products? 

As students around the world resume their education - perhaps in a physical classroom - probably online - there is still a lot of uncertainty.

The nonprofit Internet Archive is dedicated to Universal Access to All Knowledge. They provide a number of free resources for parents, students, teachers, and librarians around the world—check out these tools for remote learning!

Over the past several months, the Internet Archive has collaborated with a number of educational specialists to determine how our collections can best serve teachers. You can leverage the Open Library to get new material or find lesson plans to make curriculum preparation easier.

Students can also access the Open Library books. For younger students, there are Kid-Friendly resources. For homework help, The Internet Archive has a huge array of textbooks and study guides. If you’re looking for primary sources to cite in your History assignments, our 26 million historical books and texts are a great place to start; if you’re trying to get through English class we also have thousands of works of literature from around the world.

There is even a huge collection of educational (and some less-educational) software and computer games if you need a study break.

The American Libraries collection includes material contributed from across the United States including the Library of Congress, many local public libraries, including material in the public domainand materials sponsored by Microsoft, Yahoo!, The Sloan Foundation, and others.