Top 10 IT Issues

My business is IT, but it's capital I, small t - where instructional trumps technology. Still, I always read the EDUCAUSE Top Ten IT list when it comes out.

They survey mostly CIOs of institutions and ask them to select the five most-important IT issues out of a selection of 27 in each of four areas: (1) issues that are critical for strategic success; (2) issues that are expected to increase in significance; (3) issues that demand the greatest amount of the campus IT leader's time; and (4) issues that require the largest expenditures of human and fiscal resources.

Their list that in the newest issue of EDUCAUSE Review looks like this:

1. Funding IT

2. Administrative/ERP/Information Systems

3. Security

4. Teaching and Learning with Technology

5. Identity/Access Management

6. (tie). Disaster Recovery / Business Continuity
6. (tie). Governance, Organization, and Leadership

7. Agility, Adaptability, and Responsiveness

8. Learning Management Systems

9. Strategic Planning

10. Infrastructure/Cyberinfrastructure

It's good to see teaching and learning at #4. Of the others, only number 8 has occupied a significant part of my past year. It seems that every school I talk to is looking at changing their learning management system.

I was just a meeting yesterday of the NJ Virtual Community College Consortium and it was the main topic of conversation. At one time, the 19 colleges were pretty much all using WebCt or Blackboard, but now schools are all over the LMS map. We had a demo by WebStudy (which is used at Camden County College). We have a number of schools using Angel (recently bought by Blackboard, much to their chagrin, since most had gone to Angel to get away from Blackboard) and a number of schools using or experimenting with Moodle and other systems.

My college, PCCC, is using Blackboard but has been looking at other systems for the past year. To make the LMS water very muddy, they are also reconsidering their portal and eportfolio products. We would never have looked at WebStudy (I didn't know it existed), but the product seemed very easy to use and quite complete in its one-price package - LMS, portfolio, content repository, video recording capabilities and video streaming capabilities.

I also teach online for NJIT and they are using Moodle.

I am okay for Moodle, Blackboard, WebStudy or a few others. I just wish we could decide on one and stick with it.

Too many possible answers to this particular IT question.


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