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AI in Online Learning

.online designingCoursera’s CEO, Jeff Maggioncalda, says leveraging AI in online learning is key to a more accessible, flexible education experience. Coursera is a major platform for free and paid, non-credit and credit learning opportunities. Remember MOOCs? The term isn't in as wide usage as it was a decade ago but Coursera was an early serious player in that space and still offers short-form training and master’s degrees from Ivy League institutions like the University of Pennsylvania.

While many in education have been worrying about how AI is and will impact teaching and learning, online providers and course designers have been more likely to embrace AI tools.

Generative AI is good at language translations and Coursera who now has 4,200 courses translated into 17 languages as AI has made the translations easier and more affordable. They have also experimented with using AI for a personalized learning companion (chatbot) named Coach where students can ask for help on a concept, to create practice problems, or summarize activities. It won’t give users the answer, especially during testing.

For course designers, it can create outlines, write learning objectives, and compile lessons into new courses.

Coursera works with partners who can make content available for free.

Federated Learning

When I first think of federated learning, what comes to mind is something like a college federated department. For example, the history faculty at NJIT and Rutgers University-Newark are joined in a single federated department offering an integrated curriculum and joint undergraduate and graduate degree programs.

Having worked at NJIT, it made sense to combine the two departments and collaborate. Each had its own specialties but they were stronger together.

In technology, a federation is a group of computing or network providers agreeing upon standards of operation in a collective fashion, such as two distinct, formally disconnected, telecommunications networks that may have different internal structures.

There is also federated learning which sounds like something those two history departments are doing, but it is not. This federated learning is the decentralized form of machine learning (ML).

In machine learning, data that is aggregated from several edge devices (like mobile phones, laptops, etc.) is brought together to a centralized server.  The main objective is to provide privacy-by-design because, in federated learning, a central server just coordinates with local clients to aggregate the model's updates without requiring the actual data (i.e., zero-touch).

I'm not going to go very deep here about things like the three categories (Horizontal federated learning, vertical federated learning, and federated transfer learning). As an example, consider federated learning at Google where it is used to improve models on devices without sending users' raw data to Google servers.

comic
An online comic from Google AI

For people using something like Google Assistant, privacy is a concern. Using federated learning to improve “Hey Google,” your voice and audio data stay private while Google Assistant uses it.

Federated learning trains an algorithm across the multiple decentralized edge devices (such as your phone) or servers that have local data samples, without exchanging them. Compare this to traditional centralized machine learning techniques where all the local datasets are uploaded to one server.

So, though federated learning is about training ML to be efficient, it is also about data privacy, data security, data access rights and access to heterogeneous data.


MORE at analyticsvidhya.com...federated-learning-a-beginners-guide
 

Cut the Cord, Narrow the Stream, Reconnect

data streams
Image by Yan Wong

A few years ago I was writing about how a lot of people were looking to save money on their TV entertainment by what was known as "cutting the cord" since it meant disconnecting from a cable service. Those services had boomed in the 1970s and 80s and had brought clear channels from local and distant services and led to the rise of services like HBO and Showtime. People are still cord-cutting, but things have changed.

We tired of $100+ per month channel bundles that included lots of channels we never watched. People wanted a cafeteria-style choice. Just pick the things you wanted. But cable companies didn't want to offer that. So, people began to drop their cable contract and replace it with streaming TV services and perhaps a TV antenna or device that offered local channels, news, and a kind of all-in-one bundle.

In 2015, I wrote about a group of people that I called "The Disconnected" and I did a presentation on how we might connect to the disconnected. The disconnections ranged from cord-cutting to ownership of things (home, cars, physical media) and possibly from education and the world. Since then, I have added other disconnected aspects of our lives.

The pandemic that forced disconnections in early 2020 has accelerated some of that. Ironically, as disconnected as we became to friends, offices, campuses and stores, most of us became more connected to media.

Cord-cutters still needed an Internet service and that connection became quite critical in these pandemic times. We needed it to continue working, learning and staying in touch with other people. Those connections are very important, but I also have been thinking about how connected we have become to those streaming services on our screens for entertainment.

The tech divide either got wider the past year or minimally became more obvious. Home Internet speeds should be at least 15Mbps (megabits per second) for each device you plan to have running at the same time. That means that those two TVs, the laptop and three smartphones and one tablet all playing at once would ideally have a connection of at least 105Mbps. That’s a lot to ask of a DSL or satellite service and from most cable company broadband services. Those people with access to fiber broadband or some other fast connection had a big advantage.

It is now almost a decade from dropping your cable connection and moving to streaming and now I am hearing more people complain about the cost of buying all the services needed to keep up with the content that all your friends are telling are essential viewing. 

What is the cost of having Netflix, HBO Max, Disney Plus, Hulu, Amazon Prime, Peacock, and others and also a bundle of live TV channels such as YouTube TV or Sling TV?

Yes, there are a bunch of free (ad-based) sources of streaming video too (Crackle, IMDb, Kanopy, Peacock, Hoopla, Pluto TV, the Roku Channel, Tubi TV, Vudu, etc.). 

You might also want a streaming device that connects to the Internet and allows you to show things on devices on bigger screens (Chromecast, Roku’s Streaming Stick, or Amazon’s Fire TV Stick. 

At one time, I could watch Disney films on Netflix, but Disney and most of the other content providers have now decided that they are better off offering their content on their own services. YouTube TV recently was removed from Roku. Battles will continue.

If you cut the cord, will you soon need to cut or narrow the streams flowing into your home?

The MOOC Revival

online learner
Image by Tumisu from Pixabay

I have been writing a lot about MOOCs since 2012. (Do I still need to explain that a MOOC is a Massive Open Online Course?) That was (as dubbed by The New York Times) the “year of the MOOC.” 

This year, the Times was saying that though MOOCs were "near-death" the COVID-19 crisis has put them back into the "trending" category. Their article is headlined "Remember the MOOCs? After Near-Death, They’re Booming."

Though MOOCs existed prior to 2012, the emergence of online learning networks was something new. While many colleges initially viewed these free online courses as a threat to their tuition systems, within a year many of the most elite colleges began to offer them. It was more than "if you can't beat the, join them." Schools, faculty and students (often on their own) discovered the value of not only MOOCs but online learning in general.

The Times article is negative on the impact of that MOOC revolution saying that "the reality didn’t live up to the dizzying hype." I agree that the hype was truly hype. It was too much. My wife and I wrote a chapter for the book Macro-Level Learning through Massive Open Online Courses (MOOCs): Strategies and Predictions for the Future and we titled it "Evolution and Revolution." The title was not meant as a question. Much of the discussion in 2012 was about the revolutionary nature of MOOCs, but we viewed them through the lens of 2015 and saw them as more evolutionary.  

Fast forward to 2020 - the "year of the pandemic" - and we see schools from kindergarten to graduate schools forced to use online learning in some way. A revolution? No. Again, an evolution that should have started for schools a decade ago but clearly has not for many of them who fond themselves unprepared in march 2020 to go fully online.

MOOCs have changed. My many posts here have shown that the open part of mOoc has become far less open both in the ability to reuse the materials and in the no-cost aspect. Companies have been formed around offering MOOC-like courses, certificates and degrees. 

The biggest criticism of MOOCs was probably that most learners (not always traditional students) never completed the courses. Completion rates in free courses of about 10% certainly sounded like a failure. Making students pay even a small fee or offering credit improved that percentage but not enough to make observers feel the revolution had succeeded.

I never worried about the completion rates because my research and my own experiences teaching and as a learner in these courses made it clear than the majority of students in them never intended to complete all of the coursework. They were there to get what they wanted to learn and get out. They didn't need to take a freshman year of requirements and prerequisites or gain admission to Stanford in order to take a course on artificial intelligence from Stanford. 

Of course, as the Times article points out, MOOCs kept going without all the hype. They evolved, and in some ways so did online learning because of them. Platforms and for-profit companies emerged and certificates, fully online MOOCish degrees, and nanodegress were offered. 

With the spotlight off them, MOOCs were able to evolve into different species - free, for-profit, accredited, for lifelong learning, massive, small, skills training, corporate, for K-12, etc. 

Sheltering and working and learning from home has given another boost to that second "O" in moOc. The providers like Coursera have signed up 10 million new users since mid-March, and edX and Udacity have seen similar surges. And that doesn't even take into account the less-visible use of big (such as Khan Academy) and small grassroots use of these courses by teachers and students.

My wife and I are now writing a journal article for this fall about online learning as a solution for some crises in higher education. 2020 has definitely a time of both crisis and opportunity for online learning. I hope the hype doesn't return to the MOOC. It did not serve it well in the past.

If you have any thoughts on the current state of MOOCs and online learning, contact me.