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Walled Gardens of Technology

Entrance to Walled Garden at Farmleigh

The term "walled garden" once only meant a literal garden that was enclosed by walls.  Though I tagged this post as "tech" and "Open Everything," this topic is not about things being open at all - which of course is a topic of those who discuss openness.

There are literal walled gardens in the world. These gardens are surrounded by walls to keep out animals, unwanted human visitors and in some places, the walls shelter the garden from wind and frost. They can also be decorative and there may be smaller walls within the walled perimeter. These days if you hear the term there is a good chance that it is a figurative walled garden which is a closed platform or closed technology ecosystem. Since we borrowed the term "ecosystem" from nature and have since created manmade ecosystems (or damaged natural ones), it makes sense that we turn botanical garden ecosystems into technology ecosystems.

A tech walled garden is a closed platform or closed technology ecosystem which is a software system wherein the carrier or service provider has control over applications, content, and/or media.With that control, they can restrict convenient access to non-approved applicants or content.

We contrast this with an open platform, wherein consumers generally have unrestricted access to applications and content.

Whether on the broader Internet or a smaller network, a walled garden is a restricted section that only approved users can access. I first encountered this in the earliest days of the Internet with the walled garden of the school nework where I taught. Their server granted access only to students and staff and even that larger walled garden had smaller walled sections withing delegated only to faculty or administration.

It all sounds like something safe - maybe even comfortingly safe. A walled garden can also refer to a closed or exclusive set of information services where a user is unable to leave the closed environment without the owner giving limited points of entry. One example of this comes from Apple’s hardware, software and services work. They work well together as long as you use Apple's devices and services. (see this Wall Street Journal video report)

The Apple walled garden is so closed that it has been targeted for antitrust scrutiny. The recent Epic vs. Apple case is an example of that. The Fortnite video game developer made the case that Apple's walled garden is a monopoly that forces developers to use Apple's in-app purchase system, which gives Apple a 30% cut of all sales.

Walled gardens - literal and figuartive, botanical and technological - have their purposes and will continue to exist, but it is very nice to see gardens and tech ecosystems that are open too.

The New World Normal

newnormal

You are still going to hear more and more this summer and fall about the "new normal" or the "next normal" as we hopefully move out of the pandemic and return to something similar to but not the same as what we called normal in 2019.

Isn't normal always changing? What is normal anyway?

Normality for an individual is when your behavior is consistent with the most common behavior for that person. But normal is also used to describe individual behavior that conforms to the most common behavior in a society. Normal is also at times only recognized in contrast to abnormality.

In schools, we talk about individual student behaviors that are not normal because they contrast with the majority of students. We can talk about an entire college as not following the normal behavior of other colleges.

In March 2021, Rutgers University was the first university I heard announce that all students would be required to be vaccinated in order to be back on campus in September. I am a Rutgers College alum and I was happy to hear the announcement, but it was met with agreement and disagreement immediately. I thought back to when I attended Rutgers in the last century, and to when my sons went off to college in this century. Some vaccinations were required for me and for my sons. The meningitis vaccine was required and is typically given to preteens and teens at 11 to 12 years old with a booster dose at 16 years old. I don't recall any protests about vaccinations for students in K-12 and college being public events before. Typically, vaccinations are recommended for college for measles, mumps, and rubella, meningococcal, human papillomavirus, and influenza.

Talk about "vaccination passports" is a discussion well beyond school campuses.

Great Seal of the United States

I read something online (I'm not linking to it) connecting the post-pandemic normal to the New World Order (NWO), which is a conspiracy theory that hypothesizes a secretly emerging totalitarian world government. It's not a new conspiracy. Believers will point to "evidence" such as the reverse side of the Great Seal of the United States having the Latin phrase "novus ordo seclorum", since 1782 and on the back of the U.S. one-dollar bill since 1935. That translates to "New Order of the Ages." It is generally considered to allude to the beginning of the era where the United States of America became an independent nation-state. Conspiracy theorists claim this is an allusion to the "New World Order."

I also read online that PEW research feels that "A plurality of experts think sweeping societal change will make life worse for most people as greater inequality, rising authoritarianism and rampant misinformation take hold in the wake of the COVID-19 outbreak." That is a harsh prediction. They do add that "a portion believe life will be better in a ‘tele-everything’ world where workplaces, health care and social activity improve."

Their research found that the next normal may "worsen economic inequality as those who are highly connected and the tech-savvy pull further ahead of those who have less access to digital tools and less training or aptitude for exploiting them." They also feel that the changes that may occur will include the elimination of some jobs and enhance the power of big technology firms. Some of that power was growing pre-pandemic through market advantages and using artificial intelligence (AI) in ways that seem likely to further erode the privacy and autonomy of their users.

Likewise, the spread of misinformation online was happening well before the pandemic, so I don't view this as a pandemic-caused issue. Some of the PEW respondents saw the manipulation of public perception, emotion and action via online disinformation as the greatest threat.

The WHO (World Health Organization) is talking about moving from the "new normal" to a "new future" in a "sustainable response to COVID-19." Some of their recommendations about global health could easily be recommendations for global education.

Recognizing that the virus will be with us for a long time, governments should also use this opportunity to invest in health systems, which can benefit all populations beyond COVID-19, as well as prepare for future public health emergencies. These investments may include: 1) capitalizing on COVID-19 enhancements to surveillance, lab, risk communications and other core capacities, 2) back casting to identify gaps and steer resources to future health needs like genetic sequencing and contact tracing with Information Technology, 3) building on COVID-19 innovations to accelerate recovery and address other pressing health problems, and 4) strengthening multi-sector collaboration to improve health services and reduce health inequity.

EDUCAUSE suggests that part of that next normal in education will be improved student engagement through lessons learned during the pandemic. For example, during COVID-19 teaching, breakout rooms emerged as one way to offer environments for collaborative learning. Their use both emerged from perceived "Zoom fatigue" and also contributed to that fatigue depending on how it was implemented.

Globally, writing on the World Economic Forum website suggests that this idea of a New Normal "must not be the lens through which we examine our changed world." Why? One reason is that what we call "normal" has not worked for a majority of the world's population. "So why would it start working now?" Then what should we do? The writer suggests that we "should use our discomfort to forge a new paradigm instead."

Large scale change - a new paradigm - is a lofty goal and what that new paradigm would be is still far from clear. Stay tuned.

Redefining Open Access

Open Access logo PLoS transparent.svg
Open access logo, originally designed by Public Library of Science, CC0, Link

My wife and I have co-authored an article on online education and how it has changed/developed in response to current crises and how we might look at the pandemic as a stress test for online learning. It will be in a special issue of the American Journal of Economics and Sociology on crises and possible solutions in higher education that will be published in January 2021, and it will be the one “open access” issue that Wiley allows AJES each year.

So, when I saw that Goldie Blumenstyk, senior writer at The Chronicle, was writing in her newsletter about "What It Means to Be ‘Open Access’ Now" I was interested and thinking about how many of my colleagues don't know anything about Open Access unless they are publishing in journals.

I have been a longtime advocate of what I call "Open Everything" which is my umbrella term for many open efforts such as open textbooks, open-source software, MOOCs, etc. A typical definition of open access (OA) refers to free, unrestricted online access to research outputs such as journal articles and books. OA content is open to all, with no access fees. 

Why should a journal offer OA? A good example is OA in science. It addresses a basic value of science: to help advance and improve society by providing immediate and unrestricted access to the latest research. That can accelerate discovery and create a more equitable system of knowledge that is open to all.

Blumenstyk writes about keeping access to education open which has been an issue getting more attention during the pandemic.

"To be an open-access institution used to be pretty straightforward, if not easy: Keep tuition low and set admissions requirements forgiving enough to let students prove themselves even if they don’t seem — or aren’t — academically ready. In recent years, consciousness of students’ basic needs, including food and housing, has also grown. The pandemic has not only accelerated that, but also added new dimensions to the definition of “open access.” Now it means a lot more outreach, time on the telephone (yes, the telephone), and a willingness to bend some established academic and financial rules. That’s some of what I heard during a Chronicle virtual forum a few weeks ago on what’s needed for higher ed to be truly open access in this moment. Here are highlights and other insights that stuck with me from that discussion, as well as my takeaways from another panel on complex universities working together while operating remotely."

What struck Blumenstyk in the forum was that "supporting students’ basic needs has become fundamental to how colleges see their responsibilities" and that "'Right now, students’ economic worries outweigh their academic concerns, said Anthony Munroe, BMCC’s president. And as he put it, 'We have a moral obligation to meet the needs of our students.'”

It is great to see conversations about open access education. That is also an umbrella term in that the use of open textbooks, journals, and software is often the way to lower student costs and allow access to learners who are not traditional, enrolled learners.

As you have probably discovered from clicking links to articles in journals and publications (including The Chronicle) not all of them are free and open, even in some partially OQ publications. But there are some. All articles in open access journals that are published by Elsevier, for example, have undergone peer review and upon acceptance are immediately and permanently free for everyone to read and download.  

Twenty years ago when I started in higher education and brought up open access to faculty, the most common question was "Why would I give away my [writing, software, courseware intellectual property] for free?" As with science, I could reply that "it's the right thing to do." But Open Access publications reduce permission requirements and eliminate price barriers for readers. In fact, many studies demonstrate that OA literature receives more citations than subscription publications and so get your name and ideas out into the world. 

Conversations about the traits of a resilient college and society before, during, and after this pandemic should include a lot of talk about open access. If this pandemic is truly a black swan event for higher education, then any successes in agility, flexibility, and resilience are critical to students, faculty, and institutions.

The Reading Level of Your Readers

ErnestHemingway

Writing online, I am kind of guessing about who are my readers. I know where they come from geographically and I know how they find me in a search and what articles they read and other analytics. I don't know what their reading level might be and every writing course will tell you that you "need to know your audience."

I make some assumptions that readers of a blog about technology and learning are mostly educators and so I further assume that they have a high school and above reading level. But how do you determine the reading level of what you are writing?

If you write in Microsoft Word, it is simple to use two major readability tests that are built-in: the Flesch Reading Ease and Flesch-Kincaid Grade Level.

For the Flesch Reading Ease and Flesch-Kincaid Grade Level statistics to come be part of the “Spelling & Grammar” review of your content, you will need to enable those statistics. To do this select “File” then “Options” next go to the “Proofing” tab and check the box that says “Show readability statistics.”

Flesch-Kincaid scores are readability tests designed to show how easy or difficult a text is to read. This score is given in two different ways. First is the “Flesch Reading Ease” number which ranges from 0 to 100. With a score of 90-100, your writing could be understood by an average 11-year old and a score of 60-70 could be understood by average 13 to 15-year olds. A score of zero to 30 means your writing could be understood by a university graduate.  A bit counterintuitively, the higher the score the easier the writing is to read and comprehend.

For comparison, Time magazine averages at a score of 52 and the Harvard Law Review falls somewhere in the low 30s.

The Flesch-Kincaid Grade Level applies a reading grade level to your writing. I learned many years ago that most general news articles in The New York Times have a tenth-grade reading level. Romance novels have about a fifth-grade reading level. 

I ran a recent article here through the test and got the results shown below. The Reading Ease score is about 55 and a Grade Level a tenth-grader in the middle of sophomore year. 

readability statsYou might think that score seems to be low for a post I am aiming at educators, but many sources will recommend that ease of reading in order to boost your numbers and even in your emails and communications. I know that some researchers have said that your response rate varies by reading level. The article linked here claims that emails written at a 3rd-grade reading level were optimal with a 36% boost over emails written at a college reading level and a 17% higher response rate than emails written even at a high school reading level.

When Microsoft Outlook and Word finish checking the spelling and grammar, you can choose to display information about the reading level of the document using the Flesch Reading Ease test and the Flesch-Kincaid Grade Level test. You can also set your proofreading settings to flag things like jargon, which is often what pushes ease aside and pushes readers to leave.

This may sound like advice to "dumb down" your writing. I don't think it is that. The English major part of me is reminded of Ernest Hemingway's journalistic simplicity. You can still get across deep ideas in simple language. I like the Einstein quote “Everything should be made as simple as possible,
but not simpler.”